A little over a month ago I bought a Roland FP-30X digital piano. I was surprised that a few of the keys have started to give off a dry sound when reaching the rest position after being pressed.
I Groked and found out it is a common problem reported by users…it’s a pity I didn’t come across this “common” problem during my initial research. Grok suggested several pages in YouTube with suggestions ranging from pressing the key down about 20 times to attempt to distribute the original lubrication in the key (didn’t work for me), to opening the keyboard and adding the necessary lubricant to the affected keys (haven’t attempted that yet).
So, I was wondering if any of you had to go through this and if you have any suggestions from your experience.
(Perhaps I should just contact a local Roland representative…but I am trying suggestions from this forum first.)
I have experienced this before and usually the clicking sound would go away after some time.
You mention that it’s happening with a few of the keys which is quite alarming, particularly for a piano that is only 1 month old.
I would advise against opening the keyboard as that could void the warranty.
I think the best thing to do is contact your local Roland representative.
Try hammering the key(s) many more times, maybe 100 times or so at different pressure and velocity.
As a short term interim solution you could also wear headphones so that you don’t hear the click whilst playing.
One of the annoying things is that for Roland to fix it, I believe they would need to recall the piano or at least you’d need to take it to a repair center.
To summarise I’d suggest the following:
Contact Ronald immediately
For the next few days press the affected key(s) many more times than 20
Hopefully the issue will resolve itself, but if not do not open the keyboard
Use headphones if needed whilst waiting for Roland to reply and repair it for you
I actually spent some time “exercising” the keys per Hayden’s recommendation and some of the dry sound did go away…but not completely. I left a message with the local retailer/fixer but it has been unseasonably cold where I live and everybody has slowed down…did not hear back from them yet. I have been using my good headphones in the meantime and it has put the issue out of my mind. But your ping reminds me I need to pursue this further…I will update this thread when I have news. Thanks!
Hi, just out of interest, did you get it fixed or has it fixed itself over time. Sorry a bit late on the topic, but I just joined. I have a Roland FP10, and I love the feel of it. Not so much the sound , so I use vst’s. It’s been a great little piano for the price.
I think I have a similar problem with my PA5X arranger 88 note. Unfortunately out of warranty when a couple of the keys started making weird swooshy sounds. Starting to wish I’d bought the semi weighted instead.
Might try doing what Haydn suggested for yours. Costs too much to ship it back, to maybe only be told, nothing we can do. Waiting for something more drastic to go wrong with it first😁 best wishes Rikki
No, the problem did not get fixed over time, although it has not gotten worse either. I looked into fixing it locally but it would take at least 2 weeks for the shop to start working on it…which seems too long to me…and no way I am shipping it back to Roland.
One silver lining for me is that I started playing with a softer touch to dampen the affected keys’ noise and that in itself proved to be a benefit to my playing …I tend to have a heavy touch on the keys…
Yes, the speakers and the factory setup of my FP-30X are not great. I make frequent use of headphones and to counterbalance the unimpressive factory tone I use Modartt’s Shigeru Kawai’s Jazz setting…great sound…I am addicted to it.
Hi Nivaldo, kind of hard to believe something would go wrong so quickly, Roland have had such a great reputation over many years. I only bought my cheap little FP10 piano as a controller for my sx900 arranger keyboard. Apparently same action as their far more expensive stage pianos and higher end portables ( unless I misinterpreted the spec sheets).
My intention wasn’t to try and learn piano again till I came across Hayden’s tutorial on “Tenderly” on utube, that inspired me to try and learn piano again.
I ended up getting Pianoteq 9 also. Luv it. For some strange reason my laptop had some hassles running it ,would get the odd crackle, ( need to get a newer audio interface, mines been sitting in a cupboard for over 20 years ) but my iPad runs pianoteq perfectly. Possibly not getting full sound quality , but I’m only running it through a tiny set of Adam Dv3 monitors, so may not make that much difference anyway. Still sounds way better than the onboard roland speakers though.
Best wishes
Rikki